Help

Screen: Settings (iPhone app)

Settings is a sheet opened from the profile menu, with sections for Account, Notifications, Preferences, Cloud Sync, About, Danger Zone and Sign Out, plus Integrations and Data Management when Show Advanced Features is on.

Partly ProiPhone app only

This isn’t on the website; it’s in the iPhone app.

Settings isn't a tab. Open the profile menu (top-left button) and tap Settings at the bottom. Master Tour, the AI connector and CSV import and export are Pro; the rest is free.

How to recognise it

  • A sheet titled Settings with an X at the top left and nothing at the top right.
  • A grouped form with these headers in order: Account, Notifications, Preferences, Integrations (advanced only), Cloud Sync, Data Management (advanced only), About, Danger Zone, and a last group holding Sign Out in red.

What's on it

  • Account: Name (tap to change your display name), Email, Subscription ("Free", "Pro", "Pro (free trial)" with a renewal or trial-end date; on Free, tapping opens the Pro sheet), Storage with a bar ("120 MB of 250 MB", photos and documents broken out), Manage Subscription (subscribers), Refer a Friend, Change Password.
  • Notifications: a Logging Activity switch and Manage Notifications (a switch per profile).
  • Preferences: Appearance (System / Light / Dark), Weight Unit (kg / lbs), Dimension Unit (mm / cm / inches), Clock Format (12h / 24h), and Show Advanced Features ("Master Tour, the AI connector, importing and exporting, and other tools for bigger tours.").
  • Integrations (advanced): a Master Tour card with Connected (tap it for the connection details) or Not connected, Import Tours (Connect & Import before you've connected), Sync Now and Auto Check for Updates; an AI Connector card with the connector address and a Copy button. On Free each shows a blue PRO badge and Included with Pro.
  • Cloud Sync: Online (green wi-fi) or Offline (aeroplane) with a switch to work offline on purpose, Last Sync, a caption Up to date / Syncing… / "3 changes syncing" with a progress bar, Sync Now, Download All, and Clear Local Cache in amber. Press and hold the Last Sync row for Copy Details (a sync report) or Clear pending changes.
  • Data Management (advanced): Export Assets (CSV), Export Trips (CSV), Export Packs (CSV), Import from CSVs, Import Assets (CSV); a PRO badge on Free.
  • About: Version, Build, Privacy Policy, Terms of Use, Help & Support (open in your browser; Help & Support goes to the help pages, whose articles end with the support address).
  • Danger Zone: Delete Account (red). It asks twice: Continue, then Delete My Account ("All assets, cases, packs, trips, and log history will be permanently deleted.").
  • Sign Out (red): "Are you sure you want to sign out? Local data will be cleared." then Sign Out; the app syncs pending changes first ("Syncing changes…").

Good to know

  • Closing Settings with X returns you to the profile menu.
  • Clear Local Cache deletes the copy on this phone; it downloads again on the next sync.

Common tasks from here

Related

Still stuck? Email support@luggagelogger.com.

Your own AI assistant can answer questions about Luggage Logger too — see the AI connector.