Sign in, forgotten passwords, changing your password and signing out

One email and password works for the iPhone app and the website. A new password must be at least 8 characters; a shorter one you set earlier still signs you in.

Sign in: enter Email and Password (the eye button shows it) and tap Sign In. "Invalid email or password. If you don't have an account, tap Sign Up below." means the pair didn't match.

Forgot your password:

1. Type your email on the sign-in screen, then tap Forgot Password?.
2. You get an email, "Reset your Luggage Logger password". Tap Choose a New Password (or copy the link under it into a browser).
3. The page asks for a new password (at least 8 characters) twice. Tap Set new password.
4. Back in the app, sign in with the new password.

Change your password while signed in: tap the profile button at the top left, then Settings, then Change Password under Account. Enter New Password (min 6 chars) and Confirm Password, then Update. The new password needs at least 8 characters, whatever the field's label says: Update stays greyed out until it has them.

Sign out: profile button, Settings, then Sign Out at the very bottom, and Sign Out again to confirm. The app sends any unsent changes first ("Syncing changes…"), then clears its copy of your data from the phone.

Sign in at luggagelogger.com/app with Email and Password, then Sign In.

Forgot your password: type your email, click Forgot Password?, then follow the email as above. The reset page is on the website, so it works whichever device you started from.

Change your password: open the profile button, then Settings, then Change Password under Account. Enter New Password and Confirm Password (at least 8 characters), then Update.

Sign out: open the profile button and choose Sign Out at the bottom of the menu, or Settings then Sign Out. Confirm with Sign Out.

• The reset link works once and for one hour. If it has expired, ask for a new one from the sign-in screen.
• From version 1.0.1 (and on the website) a new or changed password needs at least 8 characters; it was 6. Signing in with an older, shorter password still works.
• For safety the app says "If an account exists for …, a password reset link has been sent" whether or not it knows the address. Check the address you typed and your spam folder.
• Signing in on a new phone downloads everything from your account: see Signing in on a new iPhone or another device.
• Signing out on the website also stops that browser receiving the account's notifications and forgets any referral code remembered there.