You can delete your account yourself in the iPhone app or on the website. It's immediate and can't be undone.
iPhone app
On the iPhone app
- Tap the profile button at the top left, then Settings.
- Scroll to the bottom. Under Danger Zone, tap Delete Account.
- Read the warning and tap Continue.
- On "Are you absolutely sure?", tap Delete My Account.
The app clears its copy of your data from the phone and returns to the sign-in screen.
Website
On the website
- Open the profile button, then Settings.
- Under Danger Zone, click Delete Account.
- Click Continue, then Delete My Account. "Deleting account…" shows until it's done, then you're back at the sign-in page.
Good to know
- Deleted straight away: your account, its sign-in sessions, and everything it owns: assets, cases, packs, trips, logs, documents and the photos you uploaded. Copies in backups expire within 30 days.
- Things you added to a Profile or Trip that belongs to someone else, such as logs on their trips, stay with them, no longer linked to you.
- Deleting your account doesn't cancel a Pro subscription; it keeps billing until you cancel it in the iPhone's Settings app, under your name, then Subscriptions. Cancel first. See Luggage Logger Pro: what it adds, what it costs and how to subscribe.
- Removing the app from your phone doesn't delete your account, and neither does signing out.
- Can't sign in? Email support@luggagelogger.com from the account's address and it will be deleted for you.
- To keep the account but remove one thing, delete the asset, trip or Profile instead, or archive the Profile.