Help

Settings, section by section

Settings is in the profile menu (profile button, then Settings). Its sections are Account, Notifications, Preferences, Integrations and Data Management (with Show Advanced Features on), Cloud Sync (iPhone), About, Danger Zone and Sign Out.

Settings isn't a tab: it opens from the profile menu. Tap the profile button at the top left, then Settings. Close it with the X at the top left.

iPhone app

On the iPhone app

  • Account: Name (tap to change your display name), Email, Subscription (Free, Pro, a free trial with its end date, or a complimentary or referral plan until a date; on Free, tapping it opens the Pro screen), Storage (what you've uploaded against your allowance: 250 MB on Free, 5 GB on Pro), Manage Subscription (when you subscribe through the App Store), Refer a Friend and Change Password.
  • Notifications: the Logging Activity switch and Manage Notifications (a switch per Profile). See Notifications: what Luggage Logger can send, and how to turn each one off.
  • Preferences: Appearance, Weight Unit, Dimension Unit, Clock Format and Show Advanced Features. See Weight and dimension units, clock format and appearance.
  • Integrations (only with Show Advanced Features on): Master Tour and AI Connector. Both are part of Pro; on Free they show Included with Pro.
  • Cloud Sync: Online or Offline, last sync, what's still syncing, Sync Now, Download All and Clear Local Cache. See Working offline, and how your changes reach other people.
  • Data Management (advanced): Export Assets (CSV), Export Trips (CSV), Export Packs (CSV), Import from CSVs and Import Assets (CSV). Part of Pro. See CSV import and export (Pro).
  • About: Version and Build (quote these when you write to support), and links to the Privacy Policy, Terms of Use and Help & Support (the help pages; from version 1.0.1, before that the Support page), which open in your browser.
  • Danger Zone: Delete Account. See Delete your account and your data.
  • Sign Out, at the very bottom.

Website

On the website

Open the profile button, then Settings. The same sections, with these differences:

  • Install Luggage Logger appears at the top while your browser (Chrome or Edge) offers to install the app, and shows Installed afterwards.
  • Notifications comes after Preferences and holds Notifications on this device, News and offers and Share usage statistics instead of the iPhone's switches.
  • Integrations has the AI Connector only; Master Tour is in the iPhone app.
  • There's no Cloud Sync section: the website reads straight from your account, so nothing waits in a queue.
  • About shows the website's version and build.

Good to know

  • Show Advanced Features is per phone or browser. Turning it off hides Integrations and Data Management but removes nothing you've set up.
  • Units and the clock format are saved with your account, so they apply wherever you sign in.

Related

Still stuck? Email support@luggagelogger.com.

Your own AI assistant can answer questions about Luggage Logger too — see the AI connector.