The confirmation email hasn't arrived

The code email usually arrives within a minute. It comes from "Luggage Logger" (support@luggagelogger.com) with the subject "Your Luggage Logger confirmation code".

1. Look in Spam or Junk, and in Promotions or similar tabs. Search your mail for "Luggage Logger".
2. Check the address on the Check Your Email screen: it shows where the code went. A typo means a new sign-up with the right address.
3. Wait a few minutes. Work or school email can hold mail from new senders; ask whoever runs it to allow luggagelogger.com.
4. The code and the Confirm Email Address button work for one hour. After that you need a new one.

On the website: go to luggagelogger.com/app/login and sign in with the email and password you chose. It says "Your email isn't confirmed yet." with an Enter Confirmation Code button: tap it, then Resend Code at the bottom. A new email comes ("A new code is on its way."). Type the code and Verify; you're then signed in, and the iPhone app takes the same details. Resend Code waits 60 seconds between emails.

On the iPhone app: on the Check Your Email screen, tap Resend Code under the code box (it counts down for a minute after each email). If you've left that screen, sign in with the email and password you chose: the app takes you back to Check Your Email and sends a fresh code (from version 1.0.1; in 1.0, sign up again with the same email and password instead).

• "That code has expired or isn't right" means an old or mistyped code: use the newest email, every digit.
• The account exists but isn't active until the address is confirmed, so nothing is lost by waiting.
• If nothing arrives after the above, email support@luggagelogger.com from the address you signed up with.